The Hills Shire Council E-Request System

Customer Service

All requests lodged using this on-line service will be acknowledged by a return e-mail and automatically distributed to the responsible team for action during Council's normal business hours of 8.30am to 4.30pm Monday to Friday.

The lodging of requests using the on-line service is therefore NOT for urgent matters, emergencies or dangerous situations.

If an urgent matter, emergency or dangerous situation occurs during Council's business hours (Mon - Fri, 8:30am - 4:30pm excluding public holidays), contact Council's Customer Service Centre on +61 2 9843 0555. If the situation occurs outside of Council's business hours, phone Council's Out of Hours Emergency Number: 0412 705 090.