The Hills Shire Council E-Request System

Customer Service

All requests lodged using this on-line service will be acknowledged by a return e-mail and automatically distributed to the responsible team for action during Council's normal business hours of 8.30am to 4.30pm Monday to Friday.

The lodging of requests using the on-line service is therefore NOT for urgent matters, emergencies or dangerous situations.

If an urgent matter, emergency or dangerous situation occurs during Council's business hours (Mon - Fri, 8:30am - 4:30pm excluding public holidays), contact Council's Customer Service Centre on +61 2 9843 0555. If the situation occurs outside of Council's business hours, phone Council's Out of Hours Emergency Number: 0412 705 090.

ACCESSIBILITY / TRIP HAZARDS

Accessibility/Trip Hazard Notification Form

BUSHCARE

Bushcare Database Update

BUSINESS WORKSHOP

Business Workshop

CAPITAL IMPROVEMENTS

Park/Reserve Improvement or Upgrade Request

CERTIFICATION SERVICES

Certification Services Fee Estimate Request

CIVIC/SIGNATURE EVENTS

Events General Request

COMMUNITY FACILITIES - HIRE & MAINTENANCE (Halls, Reserves, Tennis Courts, Filming Requests, Helicopter/Balloon Landing, Wedding Enquiries, etc)

Community Facilities - Hire & Maintenance Request

COMPLIANCE & ENFORCEMENT (Barking Dogs, Illegal Signage, Abandoned Vehicles, etc)

Compliance & Enforcement Request

Penalty Notice Photograph Request

COUNCIL LEASED PREMISES (Council Lease & Licence Holders Only)

Council Leased Premises Maintenance Request

CUSTOMER SERVICE FEEDBACK

Customer Survey

ENVIRONMENTAL HEALTH & SUSTAINABILITY

Air Quality Complaints

Food Complaints

Noise Issue Notification

Overgrown Unhealthy or Unsafe Premises

E-SUBMISSIONS

e-Submission for a Development Application

e-Submission for Heritage Assistance Fund 2014/15

FAUNA SIGHTINGS

Fauna Monitoring Record Form

FOOTPATHS

Footpath Maintenance Request

FORWARD PLANNING

Heritage Information Request

GENERAL REQUESTS AND FEEDBACK (Only to be used if no other form suits your request)

General Requests and Feedback